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Level 1

4 points

My iPad

My iPad is frozen and displays the following:

1 800 273-6047

cancel. call

can not shut it down

Posted on Oct 13, 2020 8:41 PM

Top-ranking reply

Community+ 2024

Level 10

289,124 points

Posted on Oct 14, 2020 7:26 AM

If iPad isn’t responding, do one of the following:

On an iPad with a Home button: Press and hold the top button and the Home button at the same time. When the Apple logo appears, release both buttons.
On an iPad with Face ID: Press and quickly release the volume up button, press and quickly release the volume down button, then press and hold the top button. When the Apple logo appears, release the button.

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