Apple Intelligence is now available on iPhone, iPad, and Mac!

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

I do not have an active subscription but I still cannot remove my existing payment method. for your advise please

I do not have an active subscription but I still cannot remove my existing payment method. for your advise please

iPhone 11 Pro Max, iOS 14

Posted on Oct 13, 2020 11:44 PM

Reply
Question marked as Top-ranking reply

Posted on Oct 13, 2020 11:47 PM

If you can't choose None when you edit your Apple ID payment information


  1. If you have an unpaid balance or payment due
  2. If you have a subscription that automatically renews
  3. If you're using the iTunes Store or App Store for the first time
  4. If you are not in the country or region you’re creating an Apple ID for
  5. If you changed your country or region
  6. If you're a part of Family Sharing


1 reply
Question marked as Top-ranking reply

Oct 13, 2020 11:47 PM in response to Ongktie

If you can't choose None when you edit your Apple ID payment information


  1. If you have an unpaid balance or payment due
  2. If you have a subscription that automatically renews
  3. If you're using the iTunes Store or App Store for the first time
  4. If you are not in the country or region you’re creating an Apple ID for
  5. If you changed your country or region
  6. If you're a part of Family Sharing


I do not have an active subscription but I still cannot remove my existing payment method. for your advise please

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.