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I just got this iPad from a friend who claim to have forgotten there apple I'd code and passcode so I cant factory reset this device. ?

How do I get passed this apple ID passcode? So I can factory reset this iPad? Model is A1432

iPad Pro 9.7-inch WiFi

Posted on Oct 14, 2020 2:51 AM

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Question marked as Top-ranking reply

Posted on Oct 14, 2020 3:09 AM

If your friend just doesn't remember the passcode to unlock the screen of that device, you can remove that passcode using these instructions:--> If you forgot the passcode on your iPad, or your iPad is disabled

BUT, if your friend also doesn't remember the Apple ID & Password that were used to activate that iPad, you can do nothing, and that device is useless to you.

Regards

Giulio

5 replies
Question marked as Top-ranking reply

Oct 14, 2020 3:09 AM in response to Unknownunimportant1234

If your friend just doesn't remember the passcode to unlock the screen of that device, you can remove that passcode using these instructions:--> If you forgot the passcode on your iPad, or your iPad is disabled

BUT, if your friend also doesn't remember the Apple ID & Password that were used to activate that iPad, you can do nothing, and that device is useless to you.

Regards

Giulio

Oct 14, 2020 3:28 AM in response to Unknownunimportant1234

You’ll need the assistance of your “friend”...


Here are the Apple support pages that outline the Activation Lock - and the only mechanisms by which it can be turned off:

Activation Lock for iPhone, iPad, and iPod touch - Apple Support

Turn off Activation Lock – Apple Support


As you will discover, unless you are the owner of the AppleID that was last used to activate the device, or unless you can secure the cooperation of the previous owner, you’ll not be able to defeat or bypass the Activation Lock. Without documentary evidence that you are the original owner (such as sales receipt showing the serial number), Apple won’t assist - and nobody here will be able to help you.


Your friend will need to follow this guidance...


If you are the owner of the AppleID that previously activated the device - and you have forgotten your AppleID or associated password, these can be recovered here:

https://iforgot.apple.com


To recover your credentials, you’ll need access to one of the following:

  • Your primary email address mailbox that corresponds with your AppleID
  • Any of the secondary/recovery email addresses that should be configured for your AppleID account
  • Any of the trusted telephone numbers (fixed line or Cellular/Mobile) that are associated with your AppleID


Unless you AppleID account has not been fully/correctly configured, or has been seriously neglected, recovery of the AppleID and password should not be difficult.


More information about recovery of your AppleID:

If you forgot your Apple ID - Apple Support


More information about recovery of your AppleID password:

If you forgot your Apple ID password - Apple Support


When you recover access to your credentials, you would be well advised to log-in to your AppleID account from a web browser - and verify/update any email addresses and trusted telephone numbers:

https://appleid.apple.com


I just got this iPad from a friend who claim to have forgotten there apple I'd code and passcode so I cant factory reset this device. ?

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