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User profile for user: che163
che163 Author
User level: Level 1
4 points

Purple camera screen

Any one who has the same rear camera problems with their ipad air 3rd gen?


iPad Air, iPadOS 14

Posted on Oct 14, 2020 8:47 PM

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User profile for user: Leanne_68
Leanne_68
User level: Community Specialist

Oct 19, 2020 4:13 PM in response to che163

Hi che163,


We see you're getting some issues with the camera on your iPad. We want you to be able to continue to take great photos, and we'll assist with that.



To start, we'd advise checking out the steps here to help with the device's camera:


If the camera or flash on your iPhone, iPad, or iPod touch isn't working


Also, has there been any kind of accidental damage to the device, such as exposure to liquid or a drop/impact? Does this happen in all apps? Which iPadOS version is installed? You can check in Settings > General > About.


Take care!

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Purple camera screen

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