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My iPhone XR lets me turn on my phone but not off also lets me scroll but I can't go on apps or power off my device its been stuck like this for over a hour and a half. Im getting really irritated at this point and don't know what to do.
iPhone XR, iOS 14
Did you already try to force restart the phone, as described in this article?
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If iPhone isn’t responding, and you can’t turn it off and on, try forcing it to restart.
Force restart an iPhone with Face ID, iPhone SE (2nd generation), iPhone 8, or iPhone 8 Plus
Note: If iPhone still doesn’t turn on, or if it gets stuck during start up, see the Apple Support article If your iPhone, iPad, or iPod touch won’t turn on or is frozen.
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copied from: Force restart iPhone - Apple Support
Try and Force Restart your iPhone EXACTLY as shown below and see whether that resolves the issue:
Axel F.
In that case, this looks like a hardware issue, and the iPhone has to be serviced by Apple or an Authorized Apple Service Provider next to your place.
Did you try to connect the phone in recovery mode to your computer, to set it up again?
If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support
Yes, I have several times now and nothing is working.
I've done this over 5 times now and nothing is working.
Yes nothing is working I've been using my Mac for awhile now to get answers and nothing seems to work.
Thank you for be very understanding with me I appreciate it!!
You're welcome 🙂
Good Luck!
not working
