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No ECG on watch or App Store

Today there was an update for Apple Watch about the ECG app. Still not showing on watch or phone or App Store. Obviously there is a problem as there wouldn't be an update for it. Anyone else got this problem? I have an Apple Watch series 3 and the app has been brilliant for years. I was on Apple support app on my phone for hours and after 5 or 6 helpers, still no ideas. Very frustrating as I use it every day.

Posted on Oct 15, 2020 8:02 AM

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Question marked as Top-ranking reply

Posted on Oct 15, 2020 8:50 AM

On your phone go to: Settings/General/Reset/Reset All Settings.


This will erase your settings (without losing any data) and will allow you to re-setup the health app and re-enable the ecg app.

5 replies
Question marked as Top-ranking reply

Oct 15, 2020 8:50 AM in response to mat1001

On your phone go to: Settings/General/Reset/Reset All Settings.


This will erase your settings (without losing any data) and will allow you to re-setup the health app and re-enable the ecg app.

No ECG on watch or App Store

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