Very peculiar behavior from iTunes on Windows 10 - cannot recognize my iPhone 11 but recognizes all other ios devices
iTunes cannot recognize my iPhone 11 when I hook it up to my PC. This is very odd given that iTunes recognizes all other ios devices I connect to the computer. The problem doesn't seem to be in my phone either, since it is being recognized on all 4 pc's I tried connecting it to.
When I connect the phone to the computer the following things happen:
- My computer recognizes the phone as a storage device and I can access my photos.
- I get the " Do you trust this computer" message on my phone
- I DO NOT get the "Do you want to allow this computer to access information on the iPhone" prompt from iTunes - I get the message every time I connect another ios device.
My gut tells me that it's an issue with iTunes - seems like it's blocking access to my phone specifically .
I have tried everything I could think of short of reinstalling Windows 10 and reinstalling ios on my phone:
- Reinstalled the entire Apple software package twice ( iTunes, Apple Application Support, Apple Mobile Device Support, Apple Software Update, Bonjour).
- Reset the network settings on my phone twice.
- Uninstalled all antivirus software on my computer and disabled windows defender.
- Tried every single USB port on my computer.
- Tried several different cables.
Any suggestions?
Windows, Windows 10