Hi
Clicked on notification but iPad went to white screen, unable to turn it off to reboot or reset it. Able to swipe down to get volume, torch Bluetooth etc to be controlled but camera won't open. Right swipe brings across Apple news, weather etc but won't open. Notifications will come down but don't open when clicked.
Holding power button and volume button and quickly pressing volume and power button does not work.
Any suggestions greatly appreciated
Cheers
Hello swmarrp,
Thank you for reaching out in Apple Support Communities. We understand that your iPad Pro is unresponsive and you're unable to turn it off.
It's important to rely on using your device and understand the concern. We'll be happy to help.
Based on the description you provided, we recommend to perform a force restart on the iPad Pro. To perform this step correctly, you'll need to press and quickly release the Volume Up button. Press and quickly release the Volume Down button. Then press and hold the Power button until the device restarts. That information is outlined in this helpful article: If your iPhone, iPad, or iPod touch won't turn on or is frozen
Please let us know if these steps help.
Kind regards.
Ipad pro cant turn off
