iPhone Trade in

I want to purchase a new iPhone 11 with the trade in option on the apple store online. But I had a question here when the trade in for an old phone has been applied do, we need to handover the adapter USB cable and EarPods to the person who comes up to provide the new iPhone or is it just the iPhone that has to be provided?


Also, what are the items provided in box with the iPhone that comes up to me from the apple online store.


Hope to hear soon.


Thanks

iPhone 7, iOS 14

Posted on Oct 15, 2020 8:30 PM

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Question marked as Top-ranking reply

Posted on Oct 15, 2020 8:33 PM

Do not include any accessories when you send it in, you just send the phone.

Apple Trade In - Apple


It only comes with a cable, there are no EarPods or a power adapter.

2 replies

Oct 15, 2020 8:31 PM in response to Jill_d_mak

Just answer a few questions either in an Apple Store or online (https://www.apple.com/shop/trade-in - Click on Smart Phone icon) regarding the brand, model, and condition of your device. They will provide either an estimated trade-in value or a simple way to recycle it.




If you accept the trade-in estimate in the store, they will give you instant credit toward a purchase.


If you accept it online, they will send you a trade-in kit (at no cost to you) so you can send them your device. Then, once they receive your trade-in device, a team will inspect it and verify its condition. If everything checks out, they will either refund the purchase method you used to buy a new Apple device or they will send you an Apple Store Gift Card via email.


If the condition doesn’t match what you described, a new estimated trade-in value will be sent to you via email. You’ll have the option to either accept this revised quote or reject it. If you reject it, your device will be sent back to you at no charge.

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iPhone Trade in

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