You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

monark98 Author

Level 1

4 points

Software update

when i try to update the software, my macbook air restarts but the new update dosnt installs , and it again prompts to install new update, i tried it 10 times bt its not working

MacBook Air 13″, macOS 10.15

Posted on Oct 16, 2020 12:33 AM

Top-ranking reply

PRP_53

Level 10

92,503 points

Posted on Oct 16, 2020 1:26 AM

First, does the Internal SSD have at least 20+ GB Empty space? If not, the update will not install until there is enough space to allow it to do its thing.

Second, if the internal drive has the required empty space, then connect to charger, restart computer and immediately hold the SHIFT key ( Safe Mode ). Give it time as it will load much more slowly

View in context

Software update

Similar questions