Authorization

I purchased a song on iTunes. It downloaded, but every time I try to play it, it tells me that I am not authorized and asks me to enter my password. I do, it says it is now authorized, so, I go ahead and try to play it. When I do, it pops up again that I am not authorized.. and round and round we go.

HELP!

Posted on Oct 16, 2020 7:52 AM

Similar questions

ITunes Authorization/Song I recently purchased a song from the iTunes store. When I tried to play it, I got a message saying my computer is not authorized to play the song. It is, but I entered my username and PW again to reauthorize it. I get a message that this is one of 3 authorized devices. Then I try to play the song again and the same error message / process repeats (over and over again). I'd like to be able to play the song or at least get my money back for the purchase. Help!
559 2
authorizing a song I downloaded a song from the itunes store but when i try to play it i am unable to do so because itunes says it hasn't been authorized. so i sign in to authorize it but itunes is telling me it has already been authorized. i go to my account, in the drop down box i click "authorize" and it tells me my lap top is authorized. i've gone through this several times and nothing changes. How do i fix this?
526 1
Am I Authorized or Not? Just purchased an album from iTunes, 19 songs. Some songs play and others get a message that I'm not authorized to play. Asks me to sign in and when I do I am re-authorized. Yet when I go to play that same song I get the same message un-authorized.
363 1

2 replies

Niel

Level 10

742,025 points

Oct 16, 2020 8:01 AM in response to queen-with-4-pigs

Delete and redownload the song which won't play; if you get told that you'll be charged again, click here and ask the iTunes Store staff for assistance.

(184825)

Oct 16, 2020 8:29 AM in response to Niel

Thank you so much! It didn't charge me the second time! I appreciate your help! Have an awesome day!

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Authorization

Welcome to Apple Support Community

A forum where Apple customers help each other with their products. Get started with your Apple Account.

Learn more Sign up