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Level 1

8 points

ITunes Authorization/Song

I recently purchased a song from the iTunes store. When I tried to play it, I got a message saying my computer is not authorized to play the song. It is, but I entered my username and PW again to reauthorize it. I get a message that this is one of 3 authorized devices. Then I try to play the song again and the same error message / process repeats (over and over again). I'd like to be able to play the song or at least get my money back for the purchase.

Help!

Posted on Feb 28, 2021 5:48 PM

Top-ranking reply

Niel

Level 10

731,741 points

Posted on Feb 28, 2021 5:51 PM

Delete and redownload the song which won't play; if you get told that you'll be charged again, click here and ask the iTunes Store staff for assistance.

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ITunes Authorization/Song

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