You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

EthieGrey Author

Level 1

4 points

Can't get past an authorization request for 1 song

I just purchased a song at the iTunes store and was told my computer wasn't authorized to play it. So I deauthorized all computers associated with my Apple ID and reauthorized my computer. But I still am not authorized to play the song - over and over and over I get the notice that this computer is not authorized to play the song. Restarted my computer and it made no difference. I purchased another song at the same time which I can happily play. Can someone please help me with this, or tell me how to get my money back from Apple?

Posted on Aug 20, 2019 4:56 PM

Top-ranking reply

Niel

Level 10

731,843 points

Posted on Aug 20, 2019 6:00 PM

Delete and redownload it. If this isn't free in your country, click here and ask the iTunes Store staff for assistance.

(173773)

View in context

Can't get past an authorization request for 1 song

Similar questions