Is anyone else's phone freezing upon going into apps and/or scrolling since doing the iOS Update 14? It seems to be happening to my phone constantly and is very annoying. I have swiped out of apps completely, restarted and cleared out of cookies and history with no resolution. Any advice or help is appreciated. Hopefully I am not the only one experiencing this disruption.
iPhone 11 Pro Max
Hey there zertiwati,
We understand you iPhone has been experiencing performance issues. We'll be happy to help.
To begin, we'd recommend taking a few moments to review and complete the steps outlined here: About iOS performance on your iPhone, iPad, or iPod touch
This will guide you through checking a few things like your network, storage, and battery health.
Beyond that, we'd also recommend making sure iOS and your apps are up-to-date. The latest version of iOS is 14.1. Reference the two links below.
Update your iPhone, iPad, or iPod touch
Update apps or use automatic downloads
If the issue persists, reach out to Apple Support directly and they can look further into this with you. Use this link: Get Support
We hope this helps. Cheers!
Hey there zertiwati,
We understand you iPhone has been experiencing performance issues. We'll be happy to help.
To begin, we'd recommend taking a few moments to review and complete the steps outlined here: About iOS performance on your iPhone, iPad, or iPod touch
This will guide you through checking a few things like your network, storage, and battery health.
Beyond that, we'd also recommend making sure iOS and your apps are up-to-date. The latest version of iOS is 14.1. Reference the two links below.
Update your iPhone, iPad, or iPod touch
Update apps or use automatic downloads
If the issue persists, reach out to Apple Support directly and they can look further into this with you. Use this link: Get Support
We hope this helps. Cheers!
iPhone 11 Pro Max Freezing ALL THE TIME
