Update apps

I just changed my password and Id but when I try to update my apps someone else info appears and does not allow me to update how to get rid of the other persons info

Posted on Oct 16, 2020 12:07 PM

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Posted on Oct 16, 2020 12:19 PM

A request for another Apple ID password is often caused by updates to apps/purchases that were made when using the other ID. Those purchases are tied to the other ID and can't be transferred. One option is to delete the apps/purchases made by the other ID and download them using the new ID if desired. If necessary, check your purchases history to see which apps/purchases weren’t made by the current ID. 


Purchase History Review.   

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Question marked as Top-ranking reply

Oct 16, 2020 12:19 PM in response to Ivyram

A request for another Apple ID password is often caused by updates to apps/purchases that were made when using the other ID. Those purchases are tied to the other ID and can't be transferred. One option is to delete the apps/purchases made by the other ID and download them using the new ID if desired. If necessary, check your purchases history to see which apps/purchases weren’t made by the current ID. 


Purchase History Review.   

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