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Hello! I have reset my iPhone 5s, and now I cannot active it. It says " Your iPhone could not be activated because the Activation server cannot be reached. Try connecting your iPhone to iTunes to activate it. Also i have tried to active by pc but It's say error code "3002" Please help me to fix it.
iPhone 5s, iOS 12
Hello sumon34,
We'd like to assist with your iPhone's activation. We found some resources that can help with the errors you're experiencing during your iPhone's activation.
This resource provides step to take if you're unable to activate your iPhone: If you can't activate your iPhone
If you need to use iTunes to activate your iPhone and are encountering error code 3002, this resource can help: If you see Error 3194, Error 17, or 'This device isn't eligible for the requested build' on your computer
Thank you!
Hello sumon34,
Thanks for following up with us. We appreciate you trying the troubleshooting steps in the resource we shared previously. The error 3002 you are experiencing may be caused by network settings. If possible, you can try using a different network connection or another computer with iTunes to restore the device.
If you need additional assistance, you can also contact the Apple Support team directly here: Contact Apple Support
We hope this helps!
Still I can't. Many times I have tried to restore it by PC using iTunes but still says Error 3002. Please let me know what can I do to fix it.
Activation server cannot be reached.
