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My phone says I’m up to date but my phone is on iOS 12.4.8 and didn’t give me the option to update it further. How can I fix this so I can update my phone to IOS 14?

My phone says I’m up to date but my phone is on iOS 12.4.8 and didn’t give me the option to update it further. How can I fix this so I can update my phone to IOS 14?

iPhone 6, iOS 12

Posted on Oct 16, 2020 5:56 PM

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Question marked as Top-ranking reply

Posted on Oct 16, 2020 6:20 PM

stedman1 is correct- here is list of compatible devises. No way was it iPhone 6 then.



look at settings- general- about and look on model name. What does it say there? It will show iPhone 6 ( or whatever number it is)


6 replies

Oct 16, 2020 6:08 PM in response to stedman1

Are you sure because this is the situation. I had a phone before this one that was a 6 and I had downloaded the iOS 14 on that phone and everything was Normal since. Just recently (Tuesday)

my phone was stuck on a white screen with the Apple logo in the middle ( the screen you see when u turn off and on your phone) for 2 days so I put the SIM card into a different phone which is also a 6. Now I’m on this phone and it’s saying I’m up to date on the iOS 12.4.8 but won’t give me option to update to iOS 14 Whitehead is the newest. I just don’t understand because my last phone was a 6 and got the update but this one won’t.

My phone says I’m up to date but my phone is on iOS 12.4.8 and didn’t give me the option to update it further. How can I fix this so I can update my phone to IOS 14?

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