You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Unable to join Group FaceTime calls

My phone is an IPhone 11 and is updated to IOS 14.0.1 and I still can’t manage to join a Group FaceTime call while my other friends can. They all have an iPhone later than the IPhone 6s plus they have their phone updated to IOS 14.0.1. Could someone help?


[Re-Titled by Moderator]

iPhone 11, iOS 14

Posted on Oct 17, 2020 5:10 AM

Reply
Question marked as Top-ranking reply

Posted on Oct 17, 2020 7:27 AM


Get help

  • If you see a triangle with an exclamation mark , it might mean the connection is slow or other users are streaming audio or video on the same network. You and your recipients need a strong cellular or Wi-Fi connection to use Group FaceTime. Over Wi-Fi, FaceTime requires a broadband connection.


Join a Group FaceTime call 

There are a few ways to join a Group FaceTime call that someone else started:

  • Tap the notification from the Notification Center or the Lock screen, then tap 
  • To join a Group FaceTime call from Messages, tap the notification at the top of your screen or tap Join from the group conversation in the Messages. After you tap Join, you're automatically connected.
  • To join a call from the FaceTime app, just go to the active call in FaceTime, then tap 


Use Group FaceTime on your iPhone, iPad, and iPod touch ...

1 reply
Question marked as Top-ranking reply

Oct 17, 2020 7:27 AM in response to matbutera


Get help

  • If you see a triangle with an exclamation mark , it might mean the connection is slow or other users are streaming audio or video on the same network. You and your recipients need a strong cellular or Wi-Fi connection to use Group FaceTime. Over Wi-Fi, FaceTime requires a broadband connection.


Join a Group FaceTime call 

There are a few ways to join a Group FaceTime call that someone else started:

  • Tap the notification from the Notification Center or the Lock screen, then tap 
  • To join a Group FaceTime call from Messages, tap the notification at the top of your screen or tap Join from the group conversation in the Messages. After you tap Join, you're automatically connected.
  • To join a call from the FaceTime app, just go to the active call in FaceTime, then tap 


Use Group FaceTime on your iPhone, iPad, and iPod touch ...

Unable to join Group FaceTime calls

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.