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Colour distortion on IPad Air 2

Hi, the colours on my iPad Air 2 have all of a sudden become distorted like they are inverted. The images are also burning on the screen. I’ve tried adjusting the brightness, tried adjusting the colours and even done a factory reset to no avail. I’ve attached images below, can someone help please?


this is how it is


This is how it should be


And this one shows how the white is appearing onscreen


Any help is very much appreciated.


Kind Regards

iPad Air 2 Wi-Fi

Posted on Oct 17, 2020 10:33 AM

Reply
Question marked as Top-ranking reply

Posted on Oct 21, 2020 5:13 PM

Howdy Mkbiggs,


Thank you for including those photos. It sounds and looks like the colors on your display are inverted. Likewise, you've been encountering those white spots from time to time.


For this scenario, we first recommend checking to make sure your colors have not been inverted in Settings. You can check this under Accessibility > Display & Text Size and by following the steps below in the 'Turn on Invert Colors' section.


Use display and text size preferences on your iPhone, iPad, and iPod touch


If the colors are not inverted in Settings, we recommend reaching out to us here: Contact Apple Support


We hope that helps.


Take care.

3 replies
Question marked as Top-ranking reply

Oct 21, 2020 5:13 PM in response to Mkbiggs

Howdy Mkbiggs,


Thank you for including those photos. It sounds and looks like the colors on your display are inverted. Likewise, you've been encountering those white spots from time to time.


For this scenario, we first recommend checking to make sure your colors have not been inverted in Settings. You can check this under Accessibility > Display & Text Size and by following the steps below in the 'Turn on Invert Colors' section.


Use display and text size preferences on your iPhone, iPad, and iPod touch


If the colors are not inverted in Settings, we recommend reaching out to us here: Contact Apple Support


We hope that helps.


Take care.

Colour distortion on IPad Air 2

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