iphone screen stuck zoomed in

my iphone 11 has zoom enabled but never gets stuck. my screen got stuck somehow on the lock screen and i cant move the display around. i cant restart it either because it calls an emergency number. how do i fix this??. i have tried using the 3 fingers to zoom out and move the screen around but no luck.

iPhone 11

Posted on Oct 17, 2020 11:47 AM

Reply
1 reply

Oct 21, 2020 6:06 PM in response to bellagulzow

Hi there bellagulzow,


Thanks for using Apple Support Communities. It sounds like you need help turning off Zoom and getting the iPhone to respond. To turn off Zoom you can usually double tap with 3 fingers on your screen. Learn more here: Zoom in on the iPhone screen.


If your iPhone is still completely unresponsive, you can follow these steps: If your iPhone, iPad, or iPod touch won't turn on or is frozen.


We hope this helps!

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iphone screen stuck zoomed in

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