resetting passcode on new SE gen 2 which is not backed-up
Do I need to have iTunes installed on my HP laptop windows 10 using Microsoft edge AND Windows Chrome to reset my passcode. I have followed the instruction's three(3) time.
Can see the usb in the directory.
Stay there for about 15 minutes then disappears probably timing out like I read.
Can't get apple phone to populate under portable devices.
I've restarted laptop multiple times.
Must be missing or overlooking some key item.