My new apple watch only charges to 80

My new apple watch only charges to 80. I have attempted to reset it and it still only charges to 80% . Is this the new normal?


Apple Watch, watchOS 4

Posted on Oct 17, 2020 2:42 PM

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Question marked as Top-ranking reply

Posted on Oct 22, 2020 6:22 AM

Hi there WJK2828, 


We certainly understand wanting to be able to fully charge your Apple Watch. Let’s look into this together. Is your Apple Watch updated to watchOS 7? If so, go to the Settings app on your Apple Watch, then tap Battery > Battery Health. In this area, there should be a feature named ‘Optimized Battery Charging’. Disable this feature and see if you are now able to charge your iPhone fully to 100% again. 


This has more information about Optimized Battery Charging on your Apple Watch:

Apple Watch Battery and Performance


Please reach back out if you have any other questions or concerns.


Cheers!

2 replies
Question marked as Top-ranking reply

Oct 22, 2020 6:22 AM in response to WJK2828

Hi there WJK2828, 


We certainly understand wanting to be able to fully charge your Apple Watch. Let’s look into this together. Is your Apple Watch updated to watchOS 7? If so, go to the Settings app on your Apple Watch, then tap Battery > Battery Health. In this area, there should be a feature named ‘Optimized Battery Charging’. Disable this feature and see if you are now able to charge your iPhone fully to 100% again. 


This has more information about Optimized Battery Charging on your Apple Watch:

Apple Watch Battery and Performance


Please reach back out if you have any other questions or concerns.


Cheers!

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My new apple watch only charges to 80

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