You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

iPhone X screen popping out

Hi. My iPhone X is popping out on the right side. If i try to push it in it just comes out again. I've opened it up, and the battery is fine, it's not swollen. What is the cause of this, and how can i fix it? I dropped the phone about 6 months ago, but i didn't notice anything until a month ago. I replaced the screen myself, but it's still popping out.

iPhone X, iOS 14

Posted on Oct 18, 2020 1:18 AM

Reply
Question marked as Top-ranking reply

Posted on Oct 18, 2020 7:07 AM

The fact you replaced the screen yourself will likely get you no service from Apple at all. iPhone is NOT a self service device. Apple will know you have put an aftermarket screen on the phone. They MIGHT be willing to offer an out of warranty replacement or they may refuse to touch the phone at all.


At this point, a 3rd party fixit service would seem to be the better option for you.

2 replies
Question marked as Top-ranking reply

Oct 18, 2020 7:07 AM in response to NewYard25

The fact you replaced the screen yourself will likely get you no service from Apple at all. iPhone is NOT a self service device. Apple will know you have put an aftermarket screen on the phone. They MIGHT be willing to offer an out of warranty replacement or they may refuse to touch the phone at all.


At this point, a 3rd party fixit service would seem to be the better option for you.

iPhone X screen popping out

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.