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Current Pro Desktops

Posted on Oct 18, 2020 8:51 AM

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Question marked as Top-ranking reply

Posted on Oct 18, 2020 9:09 AM

• If your Mac doesn't start up all the way - Apple Support

https://support.apple.com/en-us/HT204156


"A globe with an exclamation point means that your Mac tried to

start up from macOS Recovery over the Internet, but couldn't."


• If startup from Internet Recovery is unsuccessful, you see a globe

with an alert symbol (exclamation point):


In that case, try these solutions:


  • Make sure that your Mac can connect to the Internet. If you're not
  • prompted to choose a Wi-Fi network during startup, move your pointer to
  • the top of the screen, then choose a network from the Wi-Fi menu , if available.
  • Press Command-R at startup to try using the built-in Recovery system instead of Internet Recovery.
  • Connect to the Internet using Ethernet instead of Wi-Fi, or vice versa.
  • Connect to the Internet from a different Wi-Fi or Ethernet network.
  • Your network configuration might not allow the Internet access that
  • macOS Recovery needs.
  • Try again later, because the issue might be temporary.
  • Start up from another disk or volume, if available, or use a bootable installer to reinstall macOS.


You may need to study 'about macOS Recovery' further for details.

Article(s) above may have secondary link(s) to additional helpful info.


• How to reinstall macOS from macOS Recovery - Apple Support

https://support.apple.com/en-us/HT204904


Good luck & happy computing!🌻🐢


2 replies
Question marked as Top-ranking reply

Oct 18, 2020 9:09 AM in response to SpainMaudie

• If your Mac doesn't start up all the way - Apple Support

https://support.apple.com/en-us/HT204156


"A globe with an exclamation point means that your Mac tried to

start up from macOS Recovery over the Internet, but couldn't."


• If startup from Internet Recovery is unsuccessful, you see a globe

with an alert symbol (exclamation point):


In that case, try these solutions:


  • Make sure that your Mac can connect to the Internet. If you're not
  • prompted to choose a Wi-Fi network during startup, move your pointer to
  • the top of the screen, then choose a network from the Wi-Fi menu , if available.
  • Press Command-R at startup to try using the built-in Recovery system instead of Internet Recovery.
  • Connect to the Internet using Ethernet instead of Wi-Fi, or vice versa.
  • Connect to the Internet from a different Wi-Fi or Ethernet network.
  • Your network configuration might not allow the Internet access that
  • macOS Recovery needs.
  • Try again later, because the issue might be temporary.
  • Start up from another disk or volume, if available, or use a bootable installer to reinstall macOS.


You may need to study 'about macOS Recovery' further for details.

Article(s) above may have secondary link(s) to additional helpful info.


• How to reinstall macOS from macOS Recovery - Apple Support

https://support.apple.com/en-us/HT204904


Good luck & happy computing!🌻🐢


Oct 18, 2020 9:35 AM in response to SpainMaudie

In Internet Recovery, these low negative thousands error messages indicate that your provided Wi-Fi Network is inadequate in some fashion, and cannot be used (for this purpose) in its current state.


Common problems include:

Hidden Network-name

required use of a proxy server to get Internet access

required use of a login page to get Internet access

Use of a login server or certificate to get Internet access

Use of PPPoE in the Mac to get Internet access (typically only applies to DSL)

Use of Fixed IP address rather than good old DHCP

Variance of the time by more than five minutes

Failure of Router to provide workable DNS server addresses, or providing 0.0.0.0 [may produce -2002f]


If you have an Ethernet port, you may in some cases be able to move your Mac close to the Router and connect to the Router using Ethernet.


The higher the number, the more obscure the problem.


If your battery was completely depleted, the Date&Time could have reverted to the default, which will not work. There is a Terminal command to reset to current Internet Date&Time -- post back for assistance.

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