Making sense of crash logs

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Level 1

8 points

Making sense of crash logs

I've been having ongoing issues lately with my imac crashing and rebooting...amongst a few other things. I've had a bad case of finder constantly needing to be relaunched. While I've not found a fix for that yet, totally disabling icloud drive has stopped it. (deleting the finder preferences file did not)

I'm also having an issue with OSX seeing/mounting all of my hard drives. I have 3 Drobos and around 10 drives connected through USB hubs or thunderbolt 2 docks.

The big issue at the moment is the crashing. Here are the 2 logs from the crash this morning, I'm hoping someone here can decipher what the issues is.

Thank you

log 1

log 2

***not sure why it says 10.12 below. I'm running 10.15.7 (19H2)

iMac 27″, macOS 10.12

Posted on Oct 18, 2020 12:28 PM

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Answer 1

Top-ranking reply

Barney-15E

Level 10

122,420 points

Oct 18, 2020 5:21 PM in response to onetre

You win the prize.

You have the most kernel extensions (kexts) I have ever seen installed.

com.getdropbox.dropbox.kext	1.13.0
com.usboverdrive.driver.hid	4016
com.logitech.driver.LogiWheelDriver	1
com.TrustedData.driver.VendorSpecificType00	1.9.1
com.logitech.driver.LogiGamingMouseFilter	1
com.driver.LogJoystick	2.0
org.dungeon.driver.SATSMARTDriver	0.8.1
com.OWC.ThunderboltDockChargingSupport

Kernel extensions are hacks into the OS, thus very likely to cause problems.

You have some installed that have consistently caused kernel panics, like Logitech.

kernel panics are predominately caused by third-party kexts or hardware faults.

You can try booting into Safe Mode which should block loading of the kexts, but it sometimes isn’t feasible to work in Safe Mode long enough to see if a panic will happen.

The other method is to uninstall each following the developer’s instructions or use their uninstaller. If the panics subside, that last one uninstalled was the cause.

If you have no third-party kexts loaded when it panics, then you have a hardware fault. Take it to an Apple store .

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Answer 2

Barney-15E

Level 10

122,420 points

Oct 18, 2020 7:30 PM in response to onetre

Do a web search for the names in the kexts.

You’ve installed Dropbox, Logitech, USBOverdrive, and an OWC driver for some thunderbolt connected hardware. The rest I’ve never heard of. Manually uninstalling usually doesn’t work out well.

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Answer 3

onetre Author

Level 1

8 points

Oct 18, 2020 6:40 PM in response to Barney-15E

Thank you. Over time I'm sure I've amassed a motley crew of orphaned software.

I'm not sure what some of these are specifically in order to tie them to an uninstaller. I've found a few walkthroughs on manually deleting kexts in Terminal, but I'm not having much luck yet.

Any direction there would be great.

Thank you for the help.

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Making sense of crash logs

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