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I cannot connect my sons iPad to WiFi all other devices in the house can connect just fine I have tried restarting the iPad I have tried resetting the whole iPad and nothing is working please help

Cannot connect to WiFi all of a sudden all other devices in the house can still Connect and I have tried restarting and resetting iPad and manually putting in WiFi information still won’t connect

iPad mini 4 Wi-Fi

Posted on Oct 18, 2020 12:44 PM

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Question marked as Top-ranking reply

Posted on Oct 18, 2020 3:38 PM

Whilst other devices may be able to connect to your WiFi network without difficulties, your router may be rejecting your iPad for a number of potential reasons. A simple restart of your WiFi Router will very likely resolve your connection difficulties.


To restart you home router, disconnect power - then wait at least 30 seconds before restarting. When you router has rebooted (which may take several minutes), force-restart your iPad:


  • On an iPad with a Home button: Press and hold the top button and the Home button at the same time. When the Apple logo appears, release both buttons.
  • On an iPad with Face ID: Press and quickly release the volume up button, press and quickly release the volume down button, then press and hold the top button. When the Apple logo appears, release the button.



1 reply
Question marked as Top-ranking reply

Oct 18, 2020 3:38 PM in response to Kva1106

Whilst other devices may be able to connect to your WiFi network without difficulties, your router may be rejecting your iPad for a number of potential reasons. A simple restart of your WiFi Router will very likely resolve your connection difficulties.


To restart you home router, disconnect power - then wait at least 30 seconds before restarting. When you router has rebooted (which may take several minutes), force-restart your iPad:


  • On an iPad with a Home button: Press and hold the top button and the Home button at the same time. When the Apple logo appears, release both buttons.
  • On an iPad with Face ID: Press and quickly release the volume up button, press and quickly release the volume down button, then press and hold the top button. When the Apple logo appears, release the button.



I cannot connect my sons iPad to WiFi all other devices in the house can connect just fine I have tried restarting the iPad I have tried resetting the whole iPad and nothing is working please help

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