Apple Event: May 7th at 7 am PT

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

iPhone 7 unresponsive after IOS update

I recently updated my iPhone 7 to IOS 14. It updated without issues but when I placed it on my charger the screen went black and unresponsive. Now when I attempt to turn it on... It wants me to set it up again but when I get to the activation screen, it pops up with an error saying unable to activate and a shutdown button. Ive tried everything and nothing seems to work. Does anyone know how I am able to fix this issue?

iPhone 7

Posted on Oct 18, 2020 2:45 PM

Reply
Question marked as Best reply

Posted on Oct 18, 2020 2:55 PM

That sounds like it is a hardware issue.


You might be covered by:

iPhone 7 Repair Program for "No Service" Issues - Apple Support


Depending on what model you have.


You shuld:

Contact Apple for support and service - Apple Support


Good luck!

1 reply

iPhone 7 unresponsive after IOS update

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.