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iPhone 7 with IOS14.0 won't connect with Mac

I got the software update pop up window saying I need to install new software on my Mac before it can connect with my iPhone, but it does not tell me what software will be installed. Will it be a whole OS upgrade or a patch? I am currently running Mojave 10.14.6.

MacBook Pro 13″, macOS 10.14

Posted on Oct 18, 2020 6:01 PM

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Posted on Oct 18, 2020 6:38 PM

Nothing bad will happen. That is normal and will not install Catalina. See:


If you see "Software update is required to connect to your iOS device" on your iPhone, iPad, or iPod touch - Apple Support


I had that recently when I upgraded an iPad to iPadOS 14 using iTunes on my iMac running Mojave.


The download is NOT a system software upgrade. I had Mojave when I allowed the patch and I still have Mojave. No problem.


The download is small and took maybe two minutes to install. I believe it patches iTunes to allow you to continue to do backups, upgrades, and synching of your device through iTunes as before.



2 replies
Question marked as Top-ranking reply

Oct 18, 2020 6:38 PM in response to maryK32

Nothing bad will happen. That is normal and will not install Catalina. See:


If you see "Software update is required to connect to your iOS device" on your iPhone, iPad, or iPod touch - Apple Support


I had that recently when I upgraded an iPad to iPadOS 14 using iTunes on my iMac running Mojave.


The download is NOT a system software upgrade. I had Mojave when I allowed the patch and I still have Mojave. No problem.


The download is small and took maybe two minutes to install. I believe it patches iTunes to allow you to continue to do backups, upgrades, and synching of your device through iTunes as before.



iPhone 7 with IOS14.0 won't connect with Mac

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