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Bought more storage but iPhone still says I don’t have enough

i just bought more storage for my phone, & it said it’d work immediately. but it still says i don’t have enough storage for the update. why? i’ve deleted videos & pictures & apps back to back. so why.


[Re-Titled by Moderator]

Posted on Oct 18, 2020 6:37 PM

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Question marked as Top-ranking reply

Posted on Oct 18, 2020 6:45 PM

You cannot purchase more storage for your phone. It will always have the amount it came with. You have purchased storage in iCloud, Apple's syncing service. To make more space for the update, you must delete photos, messages, apps, etc.. Be sure to save important photos and data to your computer or external drive. Check these links...

How to check the storage on your iPhone, iPad, and iPod touch - Apple Support

Clear Other storage on your iPhone or iPad - Apple Support

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Question marked as Top-ranking reply

Oct 18, 2020 6:45 PM in response to morgancawthon

You cannot purchase more storage for your phone. It will always have the amount it came with. You have purchased storage in iCloud, Apple's syncing service. To make more space for the update, you must delete photos, messages, apps, etc.. Be sure to save important photos and data to your computer or external drive. Check these links...

How to check the storage on your iPhone, iPad, and iPod touch - Apple Support

Clear Other storage on your iPhone or iPad - Apple Support

Bought more storage but iPhone still says I don’t have enough

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