My new iMac did not come with the keyboard with the numeric keypad as shown on the Apple website. It's considered an accessory? I was expecting the numeric keypad with my $4000 iMac! Rip-off.
iMac Line (2012 and Later)
Ok, the picture showed it with the extended keypad, but I did go back through the ordering process and found where you can order the iMac with the extended keypad for $30. I made an assumption based on the picture. Will try to deal with Apple to exchange but am not hopeful.
wcarll Said:
”Numeric Keypad? Did not come with my new iMac...: My new iMac did not come with the keyboard with the numeric keypad as shown on the Apple website. It's considered an accessory? I was expecting the numeric keypad with my $4000 iMac! [...]I looked at the iMac website and it showed a numeric keypad with the iMac. Didn’t read the fine print so shame on me but that’s BS that they would show it that way.”
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Report this to Apple:
I would inform Apple Support about this, letting them know what the issue is, by your words. Basically mention about this item and that products are not presented as they actually are sold. It will help many for sure.
wcarll wrote:
Ok, the picture showed it with the extended keypad.... Will try to deal with Apple to exchange but am not hopeful.
When you contact them, you might want to provide whatever picture you are referring to. This is what I see at the top of the main iMac page:
You were given every opportunity to order a keypad with a 10 keypad. We recently bought 2 2020 27" iMacs and both were ordered with the 10 key keypad. Don't blame Apple for your lack of attention.
Apple’s keyboards haven’t come with a numeric keypad by default for years. I used to have one years ago and never used it.
And this is what it shows further down that page:
I bought the optional numeric keypad on my last Mac but it was not wireless. Less convenient but much better for doing taxes. Like I said, I looked at the iMac website and it showed a numeric keypad with the iMac. Didn’t read the fine print so shame on me but that’s BS that they would show it that way.
[Edited by Moderator]
Hey there! Can you specify which iMac you bought?
wcarll wrote:
as shown on the Apple website
Can you post a screenshot of that?
Just going off of what I saw on their web sight. Made an assumption I guess. Still, paying that much money I expected more.
Not helpful but thanks
27 in iMac 5K 10 core i9 processor, 2 Tb drive...Nice machine, should have come with what was shown on the website. I'm kind-of on a mission now...
Not very nice and not helpful. I saw no option for the other keyboard when ordering. If in deed only $30 extra I definitely would have gone for it.
You did not look it was right on the order page and now I think its time for an apology unless you still cannot find this.
The iMacs I checked all come with the regular keyboard or an option to select one with the numeric keypad for an additional $30. The iMac Pro includes one - minimum $4,999.
So why don't you post a link to the model and the numeric keyboard that is shown as included.
Numeric Keypad? Did not come with my new iMac...
