The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
My App Store account is messed up it won’t let me in stall anything it brings up my billing address even if the app is free how to I fix that
There has to be a valid payment info added for your Apple ID, even if the app is free:
If you can't redeem your Apple Gift Card or App Store & iTunes Gift Card - Apple Support
However, you can choose to use iTunes Gift cards as a payment method instead:
Create or use an Apple ID without a payment method - Apple Support
Account issues
