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How do I retrieve my data from iCloud/iCloud backup from an old iPhone to a new iPhone if my old iPhone is broken and will not work?

How do I retrieve my data from iCloud/iCloud backup from my old iPhone to a new iPhone if my old iPhone is broken and will not work? And I created a new Apple ID and password because I could not remember my original one.

iPhone XR, iOS 13

Posted on Oct 19, 2020 1:06 AM

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Posted on Oct 19, 2020 1:12 AM

You need to use the same Apple ID as the one the backups were created with.

See If you forgot your Apple ID password - Apple Support

And Restore your iPhone, iPad, or iPod touch from a backup - Apple Support

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How do I retrieve my data from iCloud/iCloud backup from an old iPhone to a new iPhone if my old iPhone is broken and will not work?

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