4-numbers password + finger prints don't work

Hi, I'm not able to sign in to my phone with my old password. Also my iPhone doesn't take my finger prints. I didn't change my password before. So I'm confused what happen. Please help me how I can resolve this problem, I need my phone for work. Karolina

iPhone 8, iOS 13

Posted on Oct 19, 2020 3:09 AM

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2 replies

Oct 19, 2020 4:15 AM in response to karolina_dustman

If you had attempted unlocking multiple times with incorrect Lock Screen passcode, or if a message says that your device is disabled, learn what you need, what you get and what is lost.


You need a computer to follow these steps. If you don't have a computer, borrow one from a friend.


Forgot? Click below to reset…

Click->If you forgot the passcode for your iPhone, iPad, or iPod touch, or your ...


Oct 19, 2020 4:15 AM in response to karolina_dustman

If you have forgotten your Screen Time passcode

Use this link to reset your passcode If you forgot your Screen Time passcode - Apple Support



If you are unable to reset Screen Time passcode from the this-> link then, you will need a computer. If you don't have one, borrow from a friend.


Forgot? Click below to reset…

Click->If you forgot the passcode for your iPhone, iPad, or iPod touch, or your ...

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4-numbers password + finger prints don't work

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