HELP! Apple ID

I can not change my Apple ID email because I no longer have the email that my account is under. therefore I can not retrieve a code from the old email address. So what do I do now?

Posted on Oct 19, 2020 6:55 AM

Reply
2 replies

Oct 19, 2020 7:03 AM in response to cjensen1966

You can reset your Apple ID password on a trusted iOS device by going to Settings > iCloud > (Your Name) > Password & Security > Change Password.

On a trusted Mac device, go to the Apple > System Preferences, and click on iCloud. Click Account Details and then on Forgot Apple ID or password.

If all else fails and you have two-factor authentication set up, you can always try Apple’s account recovery process. It’s the last resort for when you can’t sign in or reset your Apple ID.


This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

HELP! Apple ID

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.