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HELP! Apple ID

I can not change my Apple ID email because I no longer have the email that my account is under. therefore I can not retrieve a code from the old email address. So what do I do now?

Posted on Oct 19, 2020 6:55 AM

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Question marked as Top-ranking reply

Posted on Oct 19, 2020 7:31 AM

Name change instructions for when you can log into your Apple ID. Note the restrictions in the article.


Apple ID Name Change.        


 What to do after you change your Apple ID or password - Apple Support    I suggest doing this before you change your Apple ID or password.

2 replies

Oct 19, 2020 7:03 AM in response to cjensen1966

You can reset your Apple ID password on a trusted iOS device by going to Settings > iCloud > (Your Name) > Password & Security > Change Password.

On a trusted Mac device, go to the Apple > System Preferences, and click on iCloud. Click Account Details and then on Forgot Apple ID or password.

If all else fails and you have two-factor authentication set up, you can always try Apple’s account recovery process. It’s the last resort for when you can’t sign in or reset your Apple ID.


HELP! Apple ID

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