Apple Event: May 7th at 7 am PT

> Add to your calendar

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

iPhone 7 bluetooth and wifi not working

I have an iPhone 7, IOS 13.6. During the last days, both Bluetooth and wifi are not working at all.

The bluetooth circle spins continuously without showing the options of connections and the Wi-fi button is not switchable... Could you please give me some advice of what to do? I have tried to reset the connection settings several times but it doesn't work :-(

Thank you for your help.

Posted on Oct 19, 2020 7:07 AM

Reply

Best reply

Level 6

17,257 points

Posted on Oct 26, 2020 1:09 AM

Additional help here:

If your iPhone, iPad, or iPod touch won’t connect to a Wi-Fi network - Apple Support

If you can't connect a Bluetooth accessory to your iPhone, iPad, or iPod touch - Apple Support

View in context

Similar questions

3 replies

Best reply

Level 6

17,257 points

Oct 26, 2020 1:09 AM in response to maddalena2020

Additional help here:

If your iPhone, iPad, or iPod touch won’t connect to a Wi-Fi network - Apple Support

If you can't connect a Bluetooth accessory to your iPhone, iPad, or iPod touch - Apple Support

Reply

Level 6

17,257 points

Oct 19, 2020 7:09 AM in response to maddalena2020

I would first try to update to the latest iOS version: 14.0.1

If your iPhone, iPad, or iPod touch won’t connect to a Wi-Fi network - Apple Support

If you can't connect a Bluetooth accessory to your iPhone, iPad, or iPod touch - Apple Support

Reply

Oct 21, 2020 6:20 AM in response to maddalena2020

Thank you very much for your advise, unfortunately updating the system hasn't solved the problem :-(

Reply

iPhone 7 bluetooth and wifi not working

Welcome to Apple Support Community

A forum where Apple customers help each other with their products. Get started with your Apple ID.

Learn more Sign up