RTT Relay or IP Relay?

Can I use RTT Relay to call and effectively communicate with hearing people and companies, or should I keep using my IPRelay service/TTY via 711?

iPhone SE, iOS 13

Posted on Oct 19, 2020 7:59 AM

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2 replies

Nov 3, 2020 11:35 PM in response to allestrange

It depends which country you are in, this feature isn't available worldwide.

If you do have this feature, it is a free service, so I would recommend trying it out. If you enjoy it you are welcome to switch to it.

If you need help using it you can view this guide here: https://support.apple.com/guide/iphone/rtt-and-tty-iph3e2e47fe/ios

I have heard great things about it, unfortunately it isn't available in my Country yet :-)

allestrange Author

Level 1

8 points

Nov 11, 2020 10:07 AM in response to AccessibleChelsea

So far that I've experienced, for anyone trying to use this feature, it does not work with hearing people or companies. Moreover, it doesn't seem to work with anyone who doesn't also already have RTT activated on their mobile device. VRS and IPRelay are still, currently, the only options for communicating effectively with hearing people and companies outside of traditional TTY.

In my experience, this is true for United States, Netherlands, and Canada. I will be able to try Belgium, Germany, France, and UK at the beginning of 2021 if further development hasn't been announced by then.

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RTT Relay or IP Relay?