I have forgotten the 6 digit password to an old iPhone 6 I have and I need to activate it for my mother

I have forgotten the 6 digit password to an old iPhone 6 I have and I need to activate it for my mother

I cannot get it to restore using the online methods


iPhone 6, iOS 12

Posted on Oct 19, 2020 11:11 AM

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Question marked as Top-ranking reply

Posted on Oct 24, 2020 10:13 AM

Hi TomYearsley,


It seems you're having trouble with a forgotten passcode and we can help.


You'll need to connect to a computer while your iPhone is on the restore screen.


Follow the steps here:

If you forgot the passcode on your iPhone, or your iPhone is disabled - Apple Support


Let us know if that helps. If you get hung up during the restore process, tell us exactly at which point you're having trouble and we can help.


Thanks for using the Apple Support Communities.

1 reply
Question marked as Top-ranking reply

Oct 24, 2020 10:13 AM in response to TomYearsley

Hi TomYearsley,


It seems you're having trouble with a forgotten passcode and we can help.


You'll need to connect to a computer while your iPhone is on the restore screen.


Follow the steps here:

If you forgot the passcode on your iPhone, or your iPhone is disabled - Apple Support


Let us know if that helps. If you get hung up during the restore process, tell us exactly at which point you're having trouble and we can help.


Thanks for using the Apple Support Communities.

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I have forgotten the 6 digit password to an old iPhone 6 I have and I need to activate it for my mother

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