Hello!
I have recently noticed that I am not able to remove the emails by selecting them and pressing the DELETE button on my Magic Keyboard.
Additionally the up and down key do not work properly, so you have to go through emails by clicking on them with the tap.
I tried understanding what’s the issue - with no success.
Anybody can help?
Regards,
Gev from Hikoncepts
iPad, iOS 9
Hey there balgev,
As we understand what you've explained, you're having an issue your your Magic Keyboard on your iPad where you're unable to delete mail using the delete key and the up and down keys don't work in the mail app either.
First things first we'd like to have you restart the iPad as well as repair the Magic Keyboard with your iPad, to see if that changes anything?
Have these functioned worked in the past?
If you have any updates available on your iPad we recommend that you go ahead and update the device.
Do you happen to have another keyboard that you can test this with?
Once we have more information we can better determine how we can help.
Cheers
My Magic Keyboard w/iPad Pro 11”, the delete button does not work while trying to delete Yahoo emails. It did work in the past, then I tried closing out the yahoo email program, then it would work for awhile, and quit again. My iPad is completely up to date, and I have tried repairing the keyboard to the iPad, as well as completely shutting down the iPad. Nothing has worked. Please note: as of this date, my Magic Keyboard w/ iPad Pro 12.9” works just fine, including the delete key on the same yahoo mail.
Your help is appreciated.
Delete and up/down keyboard issue on iPad Pro with Magic Keyboard
