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Cuthbert9409 Author

Level 1

4 points

two factor authentification proble

I have tried to activate two factor authentication but since doing so have lost my emails. Also can't access apple store. Can I go back on this authentication and hopefully get my email address and emails back?

Posted on Oct 19, 2020 1:14 PM

Top-ranking reply

John Galt

Level 10

146,624 points

Posted on Oct 19, 2020 1:46 PM

Two-factor authentication for Apple ID is all Apple publishes about it.

If you are unable to authenticate, you won't be able to use any Apple products or services, which may explain your inability to use the App Store or iCloud Mail. However, you used your Apple ID and password to log into this site, didn't you? At least something is working correctly.

If you can't find a solution in that Apple Support document then you will need to contact Apple.

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two factor authentification proble

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