iOS 14 Contacts - Group has no members

I’m experiencing the same problem. Ever since iOS 14 update the groups show no members on iOS but on my Mac there are there. Both iPad and iPhone have no members in groups. I have toggled them on and off, I have turned off contacts in other mail platforms (gmail) and I have checked iCloud to make sure they are set up. This is a great feature that I use all day for business. Any ideas?

Hi there ksgordon,

Thanks for using Apple Support Communities. It sounds like you need help with your contact groups. If you look in your Contacts app, does it show your groups set up properly? Do you use iCloud to sync your contacts, or are you using a different email address or syncing service? If you are using iCloud, View contacts on iCloud.com to make sure your groups are also set up properly there.

Learn more about creating and editing groups here: Create a group of contacts on iCloud.com.

We hope this helps!

Hi again ksgordon,

Thanks for reaching back out. If you do have all of your contacts properly in groups on iCloud, please reach out to Apple directly for further help here: Get Support.

Have a great day!

Yep. As soon as I updated all iOS devices to 14.2 today I started getting the “No Members” error when using any of my groups in Mail.

The Groups, populated correctly are still there in the Contacts app itself.

For a long time I have had trouble using Group contacts in the BCC field. Nothing happened, without any error thrown even though they worked in the “To” field. My Workaround: I would have to drag and drop each contact from the To field to the BCC field.

Now nothing in any field works and they all say “No Members.”

This problem is identical on two different iPad models, but my IPhone SE is fine. Go figure!

I am experiencing the same issue since updating my iPhone 6S to iOS 14.2 Group titles appear in Google email attempts to access them but with “No Members” displayed below their names. Causing enormous problems, this is.

14.2 (18B92) on my iPhone is not a beta. And it does not have the No Members problem.

14.2 (18B92) on my iPads (which remember is iPadOS now not iOS) even though they are named the same DOES create this "No Members in a Group" issue for Apple Mail.

I have the problem on two different makes of iPad!

No I don’t have a solution. It has gone to USA for Apple to look at. It is an ‘unintended consequence’ of 14.2. So a bug. However I have found that sometimes when composing an email on iPhone and I manually add the first and second names of a group, the other names show as suggestions. Sorry I can’t be of more help.

No I don’t have a solution. It has gone to USA for Apple to look at. It is an ‘unintended consequence’ of 14.2. So a bug. However I have found that sometimes when composing an email on iPhone and I manually add the first and second names of a group, the other names show as suggestions. Sorry I can’t be of more help.

Same situation. Two ipads IOS 14.2 with the errormessage 'No members' (In dutch 'geen leden') with sending an email to a group of contacts. On the iphone IOS 14.1 it works well. The same for Mail under icloud.com works well. I hope to get a new IOS version with a solution for this error soon.

Hi. Just the same problem. Upgraded from ios 13 to 14.2 and the contact groups used in the mail app addressing field show no members.

It was and still is setup correctly in icloud. On iMac OK. In iphone XS not working. Used it each day, .... Apple, please do something. It worked for all past versions of iOS ... so, yes, it has been setup correctly. It is called backward compatibility.

I have the same problem on IOS 14. On the mac Groups are still available, on IOS they are disappeared. It is a big problem, I work with the Ipad and I paid a lot of money - 1000€ - for not having such kind of problems typical of garbage OS on the market.

This problem MUST be solved immediately, because we paid a lot of money to have an excellent OS.

thanks. Anthony.

Have you recently updated the group list, adding or deleting members? My husband deleted a group member and has this problem. I have not added or deleted members, and mine still works as intended on all my devices. If this is true of others, this may be where the bug is.

I did contact apple support a couple of days ago. First person had me do a reset of my ipad but nothing changed. Her supervisor came on asked me to do a few more things and after close to an hour I. suggested I wasn't the only one having this problem that there were many, many complaints on apple user support about this same problem. Finally I guess she checked because she told me that she agreed and that apple engineers were working on the problem and apologized for the problem. Not sure how long we will have to wait patiently.

Take care all. I am thinking trying to use gmail and see if I can transfer my contacts and group contacts

Charlie

I contacted them too and even gave them the link to this forum. I explained that I only began having problems after updating to IOS 14.2 and everything they suggested I try has not worked. I have spent a lot of time on the phone with them including answering questions from their engineers.

It got to a point where I could not devote anymore time to what is a large scale problem that they need to fix.