Why can’t I find my app passwords?

Hello jeannemariefromgreenwood,

Thanks for trying those steps out for us. Just to note, the passwords that are viewable in Settings > Passwords will be linked to websites, even if an app may use that same username and password. If the app and website that the app uses to login are separate, which could be the case, try using the search box to check for the associated website.

We hope that you were able to get the password reset, if needed.

Have a good one.

Hi jeannemariefromgreenwood,

We see you're having an issue with viewing the app passwords that should be stored, but that the website ones show up fine. Being able to view your passwords for apps is certainly helpful, and we'd like to assist.

First, we advise ensuring your iOS version is fully up-to-date. You can see if there's an available update at Settings > General > Software Update. If you do need to update, be sure to back up to iCloud or a computer ahead of time.

Update your iPhone, iPad, or iPod touch

Restarting the iPhone may also help out. In addition, you can try force quitting and relaunching the Settings app:

How to force an app to close on your iPhone, iPad, or iPod touch

Lastly, be sure to double-check that iCloud Keychain is still enabled. This will be found in Settings > [your name] > iCloud > iCloud Keychain.

Take care!