iMessage not verifying my phone number

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Level 1

38 points

iMessage not verifying my phone number

Hey,can anyone assist me in verifying my phone number for iMessage and FaceTime? My phone number won’t verify but both my Apple ID and iCloud emails have been added to the “you can be reached at” tab?

if anyone has knowledge of this problem please let me know

Just a little side note,I am with cello and I called them a few minutes stating my problem and they said they can’t help with such issues...so I’m stuck at this point

iPhone 11, iOS 14

Posted on Oct 20, 2020 1:57 AM

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Answer 1

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anonyme4321

Level 6

17,257 points

Oct 20, 2020 2:03 AM in response to XavierLiam

Make sure that you're using the latest software for your Mac or iOS device.
Make sure that you correctly followed the iPhone steps to set up your phone number. You should be using the same Apple ID on all of your devices.
In the “You can be reached” section of Messages and FaceTime settings, make sure that there are checkmarks beside your phone number and Apple ID:

If your phone number is unchecked and you can't select it, or you have some other issue, follow these steps:

On your Mac:

In Messages, choose Messages > Preferences, then click Accounts and select your iMessage account. Click Sign Out.
In FaceTime, choose FaceTime > Preferences, then click Sign Out.

On your iPhone, iPad, and iPod:

Go to Settings > Messages > Send & Receive. Tap your Apple ID, then tap Sign Out.
Go to Settings > FaceTime. Tap your Apple ID, then tap Sign Out.

On your iPhone:

Go back to Settings > Messages and make sure that iMessage is turned on.
Tap Send & Receive, then choose “Use your Apple ID for iMessage” and sign in with your Apple ID.

Using the same Apple ID, sign back in to Messages and FaceTime on your other devices.

If you still need help, change your Apple ID password and repeat the setup steps. If that doesn't work, contact Apple Support.

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iMessage not verifying my phone number

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