Apple Music
Hello when i listen Apple Music when i use mobile data i can only hear some music what should i do?
iPhone SE, iOS 14
User profile for user:
jeremy_v
User level:
Community Specialist
Hello there,
It sounds like only some music will play in Apple Music when your device is connected to cellular data, is that right? We want you to be able to enjoy Apple Music, and we want to help.
Can you let us know more about what happens when you try to listen to Apple Music while connected to cellular data? For example, do you see an error message? If you do, what does the error say?
You mentioned that you're only able to play some content when this issue occurs; is the content you're able to play downloaded to your device for offline listening? More about that here: Add and download music from Apple Music
Since this issue only happens when your device is on cellular data, let's make sure cellular data is turned on for the Apple Music app. The "Set whether cellular data is used for apps and services" part of the following page has more information on how to view and manage cellular data settings for applications: View or change cellular settings on iPhone
In the meantime, this link has some great information on listing to music in the Apple Music app: Listen to music and more in the Apple Music app
Take care!