Newsroom Update

Apple and Google deliver support for unwanted tracking alerts in iOS and Android. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Phone

My phone glitched and went to a black screen with white loading wheel. I have tried every reset and shut off, and I tried plugging it into the computer to reset it but i need to allow access on the phone itself or itunes will not connect. What do i do?

iPhone 7 Plus, iOS 14

Posted on Oct 20, 2020 10:09 AM

Reply
Question marked as Best reply

Posted on Oct 20, 2020 10:11 AM

Hello,

I recommend you to contact Apple Support to get further assistance!

1 reply

Phone

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.