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There's no duplex printing selection

Hi everyone, I am currently using canon E410 but it doesn't have duplex printing selection and the two-sided button was grey out.

However, canon does provided this function based on the official manual handbook.

MacBook Air 13″, macOS 10.15

Posted on Oct 20, 2020 7:12 PM

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Question marked as Top-ranking reply

Posted on Oct 20, 2020 8:03 PM

Some printers require additional hardware in order to implement duplex printing. There may be an instruction or a setup option on the printer that enable duplex printing. The OS requires some sort of notification from the printer that tells the OS that duplex printing is possible.


May I suggest you review the documentation and/or contact Canon for assistance with their product. You may need an upgraded printer driver that is compatible with Catalina.


1 reply
Question marked as Top-ranking reply

Oct 20, 2020 8:03 PM in response to yw_xx7

Some printers require additional hardware in order to implement duplex printing. There may be an instruction or a setup option on the printer that enable duplex printing. The OS requires some sort of notification from the printer that tells the OS that duplex printing is possible.


May I suggest you review the documentation and/or contact Canon for assistance with their product. You may need an upgraded printer driver that is compatible with Catalina.


There's no duplex printing selection

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