You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

MikeV2020 Author

Level 1

29 points

mail on ipad changes my “default email account” setting when sending

IOS 14.0.1

My default mail server is not iCloud. I have several addresses in my preferred server account defined with one of them as default. When I send an email the from field displays the correct default address. However, the iPad changes the From field to be another address in the list before sending it. This error probably started after the last update. How do I fix it?

iPad Pro 12.9-inch Wi-Fi, Cellular

Posted on Oct 20, 2020 7:17 PM

Top-ranking reply

jeremy_v

Community Specialist

Posted on Oct 26, 2020 11:28 AM

Hello MikeV2020,

We understand that emails are not sending from your default account on your iPad. You’re in the right place, we’d be glad to assist in seeking a solution.

It sounds like you have the setting correct as mentioned in: Change the default web browser or email app on your iPhone, iPad, or iPod touch

If so, please try force closing the Mail app, and try again: How to force an app to close on your iPhone, iPad, or iPod touch,

If that doesn't work, follow the steps here to update to iPadOS 14.1: Update your iPhone, iPad, or iPod touch

Take care.

View in context

mail on ipad changes my “default email account” setting when sending

Similar questions