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incompatible update

One of the apps i am trying to upload says that OS 15 is minimally required to obtain the app, but OS 15 doesn't seem to be available to me on the available software update tab. When I try to upload the new app, it says "incompatible update", seems like because I don't have iOS 15. Any ideas?

MacBook Air

Posted on Oct 20, 2020 10:13 PM

Reply
Question marked as Top-ranking reply

Posted on Oct 20, 2020 10:31 PM

SBG777 Said:

"incompatible updateOne of the apps i am trying to upload says that OS 15 is minimally required to obtain the app, but OS 15 doesn't seem to be available to me on the available software update tab. When I try to upload the new app, it says "incompatible update", seems like because I don't have iOS 15. Any ideas"

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Verify Compatibility:

Start Here: Learn About Compatibility and how to Identify your Specific Mac Model - Apple


To do so...

I. Verify your Model:

What is the Model of your Mac? To find out...

  1. Go to: Apple menu
  2. Click: About this Mac
  3. View: Second Line-Down


II. Compare the Results:

See if the Model you found is shown here:

  1. Go Here: macOS Catalina - Technical Support
  2. Scroll to: Mac Hardware Requirements
  3. Is it one of these? If not, macOS 10.15 cannot be installed on your Mac, as it does not meet the hardware requirements.
  • MacBook (Early 2015 or newer)
  • MacBook Air (Mid 2012 or newer)
  • MacBook Pro (Mid 2012 or newer)
  • Mac mini (Late 2012 or newer)
  • iMac (Late 2012 or newer)
  • iMac Pro (2017)
  • Mac Pro (Late 2013 or newer)
3 replies
Question marked as Top-ranking reply

Oct 20, 2020 10:31 PM in response to SGP777

SBG777 Said:

"incompatible updateOne of the apps i am trying to upload says that OS 15 is minimally required to obtain the app, but OS 15 doesn't seem to be available to me on the available software update tab. When I try to upload the new app, it says "incompatible update", seems like because I don't have iOS 15. Any ideas"

-------


Verify Compatibility:

Start Here: Learn About Compatibility and how to Identify your Specific Mac Model - Apple


To do so...

I. Verify your Model:

What is the Model of your Mac? To find out...

  1. Go to: Apple menu
  2. Click: About this Mac
  3. View: Second Line-Down


II. Compare the Results:

See if the Model you found is shown here:

  1. Go Here: macOS Catalina - Technical Support
  2. Scroll to: Mac Hardware Requirements
  3. Is it one of these? If not, macOS 10.15 cannot be installed on your Mac, as it does not meet the hardware requirements.
  • MacBook (Early 2015 or newer)
  • MacBook Air (Mid 2012 or newer)
  • MacBook Pro (Mid 2012 or newer)
  • Mac mini (Late 2012 or newer)
  • iMac (Late 2012 or newer)
  • iMac Pro (2017)
  • Mac Pro (Late 2013 or newer)

Oct 21, 2020 3:17 AM in response to SGP777

Please use Safari to access the following links do not use Firefox


How to upgrade to macOS Catalina – Apple Support


Before upgrading make a full back up of your Mac.


Check that third party apps you use have updates available for the new OS.

https://roaringapps.com

Check that your printers/ scanners etc have updated drivers and software available for the new OS.


Connect your mac to your router via cable rather than rely on WiFi.

Do not use your mac while it is downloading

and do not use any other devices that share the same internet connection.


If the App Store says ‘Open’ then it is detecting a previous download of the install app

go to the Applications folder locate Install macOS Catalina.app.

Move it to the Trash, empty the Trash.

Restart, click on the link again, the App Store should say ‘Get' or 'Download'.



If you are considering upgrading to Catalina be warned that it does not support 32bit apps.

Your Mac is probably running 32bit apps and these will need to be updated to 64bit apps,

some updates may be free, some may be paid. Use this app to discover which apps you have

are 32bit, https://www.stclairsoft.com/Go64/. Once the list has been created you can then

contact the developers of the apps to see if they provide 64bit updates. 



incompatible update

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