Siri doesnt work on apple watch series 6

Siri doesnt work on Iphone nor Apple watch. I did all the steps described in Help but still is not working. Siri says: Please try again. Something wrong please try again in a moment. Sorry, could you say that again?

I restarted both Iphone and Iwatch and nothing changed.

Please assist.

Thank you.


Apple Watch Series 5, watchOS 7

Posted on Oct 21, 2020 12:21 AM

Reply
1 reply

Oct 26, 2020 10:02 AM in response to laima146

Hey laima146,


If we understand correctly, Siri is not working on the iPhone or the Apple Watch. It looks like you have already done some troubleshooting to solve this issue. Even though there is a chance that you've tried these steps already, we would recommend you follow every step and let us know if the issue persists.


"If Siri still isn't reponding

  • By default, Siri won't respond when your device is face down or covered unless you go to Settings > Accessibility > Siri and turn on Always Listen for "Hey Siri."
  • If Lower Power Mode is turned on for your iPhone, you can't use "Hey Siri.""


If "Hey Siri" isn't working on your iPhone or iPad


"After each step, see if Siri responds:

  1. Check the Internet connection on your Apple Watch. 
  2. On your iPhone, see if Siri is turned on. Tap Settings > Siri & Search, then turn on Listen for "Hey Siri". On iPhone X, turn on Press Side Button for Siri. On iPhone 8 or earlier, turn on Press Home for Siri. Your Apple Watch mirrors your iPhone, so you don’t need to check your watch.
  3. On your Apple Watch, see if Hey Siri is turned on. Tap Settings > Siri.
  4. Restart your Apple Watch.
  5. On your iPhone, go to Settings > Siri & Search and turn off Listen for "Hey Siri." Then turn it on again.
  6. See if the microphone or speaker on your Apple Watch is blocked. For example, if your device has a protective case, remove it. 
  7. If Siri doesn't speak on Apple Watch Series 3 or later, you might need to download its voice. The download happens when you’re on Wi-Fi and your Apple Watch is charging. To give the download time to complete, try charging your Apple Watch overnight. To check the status of the download on your Apple Watch, tap Settings > Siri, then scroll to Siri Voice. Learn which languages Siri speaks.


If Siri still doesn't respond, contact Apple Support."


Use Siri on your Apple Watch


Please don't hesitate to let us know if the steps resolved your issue or if you need additional assistance.


Thank you for using Apple Support Communities. Have a good one.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Siri doesnt work on apple watch series 6

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.