deleting all settings and content from my ipad

I have a new Ipad air being delivered on Friday and i am trying to wipe my current ipad but for some reason it wont let me using the normal process

Posted on Oct 21, 2020 5:49 AM

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Posted on Oct 21, 2020 7:31 AM

You have provided no information about the “normal” process that you have attempted, what happens when you try, or any errors that you see. As such, it’s almost impossible to provide targeted advice.


If you are attempting to completely wipe your iPad, removing all data and credentials - in readiness for reuse or disposal - you should follow this procedure:

What to do before you sell, give away or trade in your iPhone, iPad or iPod touch – Apple Support

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Question marked as Top-ranking reply

Oct 21, 2020 7:31 AM in response to vanman789

You have provided no information about the “normal” process that you have attempted, what happens when you try, or any errors that you see. As such, it’s almost impossible to provide targeted advice.


If you are attempting to completely wipe your iPad, removing all data and credentials - in readiness for reuse or disposal - you should follow this procedure:

What to do before you sell, give away or trade in your iPhone, iPad or iPod touch – Apple Support

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deleting all settings and content from my ipad

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